
Rayx
Director, Projects and Server Progression
Hello Neverendless-WoW,
The following below is the Custom Item Exchange policy:
- You can only get items that correspond to the customs you had, i.e. chest for chest, cloak for cloak, etc.
- You can replace them with PvP or PvE items, not both.
- We are only replacing gear for gear except on a specific permission basis upon in-game ticket creation. The criteria that must be met: You already have full endgame PvP AND PvE gear. In this instance, you may be granted permission to get alternate items (i.e. mounts). Again, this is a case-to-case basis.
- You cannot transfer these items to a different character. They are only meant to replace your customs, nothing more.
If you feel that for some reason you do not fit this policy, please make a website support ticket directed to myself or Blackswann.
Thank you!